Terms And Conditions

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Terms And Conditions

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Copyrights © 2026 by Friendhash.

Terms And Conditions

1. Overview

Welcome to Friendhash. Friendhash (“we,” “our,” or “us”, "site", "platform"), is a trademark and operated under Friendhash (Private) Limited. These Terms and Conditions (“Terms”) govern your use of our platform (“Platform”) and its services and products. By accessing or using our Platform, you agree to be bound by these Terms.

The terms "User," "Users," "user," or "users" refer to any individual or entity that uses our platform, including but not limited to sellers, buyers, customers, bots, or any other type of user, whether explicitly mentioned here or not.

2. User Accounts

2.1 Account Creation

To use certain features of the Platform, you must register for an account and provide accurate, complete, and updated information. You are responsible for safeguarding your account credentials.

Users are responsible for maintaining the confidentiality of their account credentials. Any activity conducted through their account will be presumed authorized by the account owner. Friendhash is not liable for unauthorized access resulting from user negligence.

2.2 Eligibility

You must be at least 18 years old to use our Platform. By registering, you represent and warrant that you meet this age requirement.

3. Acceptable Use

By using the Platform, you agree to:

  • Comply with all applicable laws and regulations.
  • Provide only accurate and truthful information.
  • Respect the rights and privacy of other users.
  • Read, understand and accept all our terms and policies, including but not limited to our Privacy Policy, Cookie Policy, Refund Policy, and any other related policies as updated from time to time.

You must not:

  • Engage in fraudulent, abusive, or illegal activities.
  • Post or sell prohibited items, as specified in our guidelines.
  • Interfere with the Platform’s operation or attempt to breach its security measures.

4. Content and Products

4.1 User-Generated Content

As a social network, our platform allows users to share, create, and upload various forms of content, including but not limited to text, images, videos, and other media. Friendhash does not endorse or support any illegal, copyrighted, licensed, or otherwise restricted content shared by users. We reserve the right to take prompt and appropriate action, including content removal or account suspension, against users found violating our policies or applicable laws.

4.2 Prohibited Content and Reporting Mechanism

Content including, but not limited to, pornography, illegal or abusive material, hate speech, religious or political controversies, or other offensive or harmful material is strictly prohibited. Users who believe that any shared content violates their rights (e.g., stolen, copyrighted, or abusive material) or breaches our policies may report the content through the "Report" option available on posts, messages, comments, products, reviews, or other shared materials. Alternatively, users can email us at support@friendhash.com. Friendhash will take strict action after conducting due diligence.

4.3 Neutrality in Political and Controversial Matters

Friendhash does not support any political party, endorse any political views, or take sides on issues of public controversy. Additionally, we do not promote or encourage the dissemination of false news or misinformation.

4.4 Prohibited Sales of Licensed or Branded Products

The sale of products requiring branding, trademarks, or licenses from the original manufacturer or provider is not permitted on our platform. Users may report such violations via email at support@friendhash.com. We will take strict action against offenders after conducting due diligence.

4.5 Content Moderation

Our platform employs a combination of human moderators and AI tools to monitor and restrict the posting or dissemination of prohibited content. However, we acknowledge that errors may occur due to human or machine limitations, and we continually strive to improve our processes.

4.6 Prohibition of Automated Bots or Scraping

The use of automated tools, bots, web crawlers, or data scraping methods to access or extract data from the platform without prior written consent is strictly prohibited. Violators will face account suspension and potential legal action.

4.7 Third-Party Links and Services

The platform may contain links to third-party websites or services. Friendhash does not endorse or take responsibility for the content, policies, or practices of third-party entities. Users access such links at their own risk.

4.8 Beta Features and Testing

The "Beta" or "beta" label displayed anywhere on the platform signifies that certain features or the platform as a whole is in a developmental and testing phase. As a result, these features may experience errors or may not perform as expected. Any numbers, text, indicators, or representations visible during this phase are intended solely for testing purposes and should not be interpreted as accurate or final.

4.9 Promoter/Influencer Responsibility

Promoters/Influencers are solely responsible for the accuracy and compliance of the promotional content they create. The platform disclaims any liability for false or misleading representations made by third-party promoters.

5. Selling on Friendhash

5.1 Seller Responsibilities

Sellers must ensure that their products comply with our policies and applicable laws. Sellers are responsible for providing accurate descriptions, fair pricing, and timely shipment of products.

5.2 Authenticity of Products Sold

We require sellers to ensure that all listed products are genuine and match the images and descriptions provided during the listing process. Despite our efforts, some sellers may use deceptive practices and send incorrect or counterfeit items to customers. Upon receiving complaints, we take strict action against such sellers and mediate between the seller and customer to resolve the matter. However, Friendhash cannot be held responsible for any losses incurred by customers due to such incidents.

5.3 Commission and Fees

Friendhash charges a 10% commission on successful sales. This fee is deducted before payouts to the seller. Additional fees may apply for optional services. Sellers may need to pay any Tax or fees as per government policies. All fees and commissions are subject to revision over time without prior notice. However, we strive to keep our users and sellers informed of any changes through timely emails and notifications.

5.4 Cash on Delivery (COD)

For COD transactions, payments are temporarily held for 15-20 days to allow for courier collection and verification.

5.5 Fraudulent Returns by Customers

Sellers may occasionally report cases where returned products have been altered, damaged, or replaced by customers. Friendhash will investigate such complaints and take appropriate action to resolve the matter. However, we are not liable for any losses or damages incurred by sellers in such cases.

5.6 Courier-Related Issues

While we work with trusted courier partners, there may be instances where staff or riders are found responsible for vandalizing, damaging, or tampering with products sent by sellers or returned by customers. Upon receiving such complaints, Friendhash will conduct due diligence and take necessary action to resolve disputes. However, Friendhash cannot assume liability for losses faced by sellers or customers in such scenarios.

5.7 Taxes and Seller Responsibilities

Sellers are solely responsible for calculating, collecting, and remitting applicable taxes for sales conducted on the platform. Friendhash is not liable for any tax-related obligations arising from seller transactions.

6. Seller and Promoter/Influencer Collaboration

6.1 Affiliated Promotions

Sellers may collaborate with Promoters/Influencers to market their products via the Friendhash platform. These promotional efforts may be initiated by either the seller or the platform.

6.2 Platform-Initiated Promotions

Friendhash reserves the right to promote any seller’s product through any Promoter/Influencer at its discretion. Such promotions may include commission sharing between the platform and the Promoter/Influencer.

6.3 Commission Sharing

The platform may offer a percentage-based or fixed commission to Promoters/Influencers based on successful sales generated through their promotional efforts. This commission will be deducted from the total revenue collected from the buyer before remitting funds to the seller.

6.4 Seller Consent Not Required

Sellers acknowledge and agree that the platform may run promotional campaigns and share commissions with Promoters/Influencers without prior consent from the seller. No seller shall have any objection to the promotional strategies adopted by the platform or commission sharing arrangements.

6.5 No Employment Relationship

Engagement of Promoters/Influencers does not constitute an employer-employee or agency relationship with either the platform or the seller. All such parties act as independent contractors.

6.6 Order Liability and Delivery Policy

Our platform assumes no responsibility for products or orders at any stage, including delivery failure, theft, damage, or related issues. To help mitigate most of these concerns, we have introduced the Sahulat program, which we highly encourage our sellers to join for enhanced security and support. However, some issues may still arise. Sellers are responsible for covering delivery charges in cases of failed or returned orders, regardless of the circumstances

7. Revenue and Fees

7.1 Platform Fees

Friendhash charges a fixed or percentage-based service fee on each successful sale as mentioned previously in clause 5.3. This fee is applied before any further disbursement of funds to sellers or affiliates.

7.2 Disbursement of Earnings

The final amount payable to the seller will be calculated after deducting:

  • Platform service fees
  • Promoter/Influencer commission (if applicable)
  • Any applicable taxes or charges
    • 7.3 Transparency of Transactions

      All applicable charges and commission splits will be clearly visible in the seller's dashboard or transaction records. Sellers are responsible for reviewing their records and raising any queries within 7 days of the transaction.

8. Promotions, Coins, Rewards and Campaigns

8.1 Overview

Friendhash offers a digital reward system in the form of “Coins” to recognize and reward user activity on the platform. Coins are granted based on user engagement, contributions, and participation across various features.

Coins, points, rewards, badges, rankings, discounts, virtual items, or other platform benefits provided by Friendhash are digital promotional features with no cash value unless explicitly stated otherwise by Friendhash in writing.

8.2 Earning Coins

Users may earn Coins through activities including, but not limited to, content creation, engagement (likes, comments, shares), referrals, promotional participation, and other actions defined by Friendhash. The platform reserves the right to modify, limit, or discontinue reward criteria at any time without prior notice.

8.3 Fair Usage Policy

Coins must be earned through genuine activity. Any attempt to manipulate, exploit, automate, or abuse the reward system-including fake engagement, bots, multiple accounts, or artificial interactions-may result in suspension, deduction of Coins, or permanent account termination.

8.4 Spending & Utility

Coins can be used within the platform for benefits such as shopping discounts, product promotions, supporting creators, unlocking features, and other services as introduced by Friendhash. The availability and usage of Coins may vary based on platform policies.

8.5 No Monetary Value

Coins do not constitute real currency, have no cash value, and cannot be exchanged for money unless explicitly stated by Friendhash. They are non-transferable and may not be sold, traded, or exchanged outside the platform.

8.6 Promotional Programs

Friendhash may introduce promotional campaigns, badges, rewards, coins, contests, referral programs, memberships, rankings, early-access programs, creator programs, seller programs, or similar features from time to time for engagement, marketing, testing, community-building, or platform growth purposes.

Participation in any campaign, promotion, or reward program is voluntary and subject to these Terms, additional campaign rules (if any), and applicable laws.

8.7 No Ownership or Equity Rights

Any titles, labels, badges, statuses, ranks, or recognitions provided by Friendhash - including but not limited to “Founding Member”, “Founder”, “Early Supporter”, “Verified”, “Top Creator”, “Top Seller”, “VIP”, or similar designations - are promotional or community recognition features only.

Such titles do not create or imply any ownership, partnership, employment, agency, shareholder rights, equity interest, voting rights, investment rights, intellectual property rights, or any legal or financial claim in or against Friendhash, its affiliates, founders, employees, partners, or services.

8.8 Abuse, Fraud & Manipulation

Friendhash may investigate, suspend, remove, reverse, or permanently ban accounts, rewards, coins, badges, referrals, rankings, or campaign participation where Friendhash reasonably suspects abuse, fake activity, manipulation, automated behavior, spam, fraudulent referrals, misleading conduct, policy violations, or attempts to unfairly exploit the platform or its promotional systems.

8.9 Campaign Availability & Changes

Campaigns, offers, benefits, rewards, and promotional programs may vary by user, region, device, time period, eligibility status, inventory availability, or platform version. Friendhash does not guarantee continuous availability of any specific campaign, reward, feature, or benefit.

Friendhash reserves the right to cancel, modify, pause, or terminate any campaign or promotional activity at its sole discretion.

8.10 Expiry, Adjustments & Termination

Friendhash reserves the right to expire, adjust, revoke, or limit Coins at its discretion, including in cases of inactivity, misuse, or policy violations. Coins may also be removed if associated transactions are reversed or deemed invalid.

9. Content, Expression & Platform Integrity

9.1 Freedom of Expression

Friendhash is committed to providing a platform where users can share ideas, opinions, and information openly without unfair suppression or shadow banning. We aim to ensure transparency in content visibility and distribution.

9.2 No Guaranteed Reach

While Friendhash does not intentionally hide content without reason, visibility may still vary based on relevance, user interaction, trends, and platform dynamics. The platform does not guarantee reach, impressions, or engagement levels.

9.3 Prohibited Content

Users are strictly prohibited from posting or sharing content that includes false or misleading information, hate speech, harassment, abuse, threats, defamation, or any form of disrespect towards individuals, communities, or religions. Content involving blasphemy, incitement of violence, or unlawful activity is also strictly forbidden.

9.4 Responsible Use

Freedom of expression on Friendhash comes with responsibility. Users must ensure that their content is accurate, respectful, and lawful. Violations may result in content removal, account restrictions, or permanent suspension.

9.5 Content Moderation

Friendhash reserves the right to review, remove, restrict, or take action against any content or account that violates these Terms, applicable laws, or community standards, while maintaining a fair and balanced approach.

10. Trends & Content Discovery

10.1 Diverse Content Exposure

Friendhash aims to provide users with a wider and more diverse content experience through features such as “Trends,” which showcase content beyond individual user preferences and typical engagement patterns.

10.2 No Algorithmic Restriction Loops

Unlike traditional platforms that may limit users to narrow content categories, Friendhash strives to avoid repetitive content loops and encourages broader discovery across multiple topics, categories, and perspectives.

10.3 Dynamic Content Display

Content visibility within Trends and other discovery features is dynamic and may be influenced by factors such as engagement, relevance, recency, and community interest. Friendhash retains full control over how content is surfaced and displayed.

11. Affiliate Link Usage and Commission Eligibility

11.1 Validity of Affiliate Links

Each Promoter/Influencer is assigned a unique affiliate link or code by the platform to track referred traffic and successful purchases. Commissions are only generated when the buyer completes a purchase using this exact, unmodified link or code.

11.2 Link Modification and Invalidation

If a buyer/user manually edits, shortens, redirects, or otherwise modifies the affiliate link or code, whether intentionally or unintentionally, such actions may render the link invalid. In such cases, no commission shall be credited to the Promoter/Influencer.

11.3 Mandatory Use of Original Link

To qualify for commission earnings, the buyer must complete the purchase using the original, system-generated affiliate link or code. The platform does not accept any responsibility for lost commissions resulting from altered or improperly used links.

11.4 Tracking Limitations

The platform employs reasonable technological means to track affiliate referrals, but it makes no guarantee of tracking perfection due to technical, browser, or user behavior limitations. Promoters/Influencers acknowledge and accept this limitation.

11.5 No Retroactive Claims

The platform does not support or allow retroactive commission claims for purchases not properly tracked via the designated affiliate link or code, regardless of any evidence presented.

12. Seller / Influencer Dispute Resolution

12.1 Internal Resolution Mechanism

In the event of any dispute between Sellers, Promoters/Influencers, and/or the Platform regarding payments, commissions, or promotional content, the involved parties agree to first attempt resolution through Friendhash's internal support or mediation system.

12.2 Binding Decision by Platform

If internal resolution fails, the final decision regarding any disputes related to earnings, promotions, commissions, or related activities shall rest solely with Friendhash, and all parties agree to abide by this decision.

13. Termination of Affiliate Relationships

13.1 Right to Terminate

Friendhash reserves the right to terminate any collaboration with Sellers or Promoters/Influencers at its sole discretion, especially in cases of policy violations, fraud, or misuse of the platform.

13.2 No Guaranteed Earnings

While the platform may facilitate promotional efforts, it does not guarantee any specific volume of sales, earnings, or commission to either Sellers or Promoters/Influencers.

14. Evolution of Services

Friendhash may introduce or modify features and services to enhance user experience; certain features may be mandatory and not optional for users.

Friendhash’s instant messaging (IM) feature enables secure and seamless communication between users. Protected by multiple security layers, it upholds strong standards of privacy and safety. We continuously enhance our systems, including upcoming advanced encryption, to ensure your conversations remain private and protected.

15. Limitation of Liability

Friendhash is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform. This includes, but is not limited to, loss of profits, data, or goodwill.

Friendhash is not responsible for any financial losses arising from payment processing errors, unauthorized transactions, or fraud conducted through third-party payment gateways. Users must ensure the accuracy of payment information and report any discrepancies immediately.

Users agree to indemnify and hold harmless Friendhash, its employees, directors, and affiliates from any claims, damages, losses, or legal fees arising from user actions, uploaded content, or breaches of these Terms and Conditions.

Friendhash is not liable for delays or failure in performance resulting from events beyond its control, including but not limited to natural disasters, strikes, cyberattacks, or government restrictions.

Any feedback, suggestions, or ideas submitted to Friendhash for platform improvement shall be deemed non-confidential. Friendhash reserves the right to use such feedback without obligation or compensation to the user.

16. Intellectual Property

All content, trademarks, and materials on the Platform are the property of Friendhash or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.

Users retain ownership of the content they upload but grant Friendhash a non-exclusive, worldwide, royalty-free license to use, distribute, display, and modify this content for platform operations. Users must ensure they own the rights to any uploaded content.

17. Termination

Friendhash reserves the right to suspend or terminate user accounts at its sole discretion if a user is found violating these Terms and Conditions, applicable laws, or engaging in harmful activities. Account termination may occur without prior notice and result in forfeiture of any outstanding balances or privileges.

18. Data Storage and Server Locations

For enhanced security, performance, and reliability, Friendhash utilizes servers located in multiple regions worldwide. As a result, user data may be stored across different geographic locations. By using our platform, users acknowledge and accept this arrangement.

19. Amendments

Friendhash reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised terms.

20. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

In the event of a dispute arising from or relating to these Terms, the use of our platform, or any related services, the following resolution mechanisms shall apply:

  • Initial Resolution: The parties agree to attempt to resolve disputes amicably through negotiation within 30 days of the dispute arising. Users may contact us at support@friendhash.com to initiate the resolution process.
  • Binding Arbitration: If a dispute cannot be resolved through negotiation, it shall be referred to binding arbitration under the rules of the Arbitration Act, 1940, located in Karachi, Pakistan. The arbitration shall be conducted in English.
  • Jurisdiction: For any disputes not subject to arbitration, the parties consent to the exclusive jurisdiction of the courts located in Karachi, Pakistan.

Notwithstanding the above, users acknowledge that certain disputes, particularly those involving intellectual property, may require immediate legal action and may be brought before courts of competent jurisdiction in Karachi, Pakistan.

21. Registered Company & Intellectual Property

Friendhash is operated and managed by Friendhash (Private) Limited, a company legally incorporated and registered in Pakistan with Securities and Exchange Commission of Pakistan (SECP).

The Friendhash brand name, logos, platform identity, visual assets, and related intellectual property are protected under applicable copyright and intellectual property laws. Trademark registration applications for Friendhash and associated branding elements have also been officially filed.

Unless otherwise stated, all platform content, software, interface designs, graphics, branding elements, and proprietary technologies are the intellectual property of Friendhash (Private) Limited. Unauthorized reproduction, redistribution, reverse engineering, or commercial use is strictly prohibited.

© 2026 Friendhash (Private) Limited. All rights reserved.

22. Contact Us

If you have any questions about these Terms, please contact us at:

support@friendhash.com


By using our Platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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